Company Frequently Asked Questions
WHAT IS THE MINIMUM AGE REQUIREMENT TO TRADE?
Here at FIRST-FX LTD, as a rule, customers must be 18 or over to trade. Our regulatory body requires that no customers under the age of 18 shall be allowed to open an account and we strictly enforce this.
WHERE CAN I VIEW ALL MY TRADE HISTORY?
Duplicates of trade made on your account are reported/provided to your contact email/web account you can see it on the deposit history page.
WHEN AM I DUE TO WITHDRAW?
This depends on the period, as specified on your investment plan. Each package is unique and has specified time limit to access profit.
HOW DO I MAKE DEPOSITS/UPGRADE?
After period of trading an accrued interest on your account, you have the choice of withdrawing all your funds including profits made. You can select a higher plan and invest in it again or maintain the existing plan.
HOW LONG DOES IT TAKE TO SEND MY PROFIT?
On completion of the withdrawal process, your money will be sent to you within 24 hours with the method you choose. We provides efficient and guaranteed withdrawals, and if withdrawals will take time, clients are informed prior to time.
HOW DOES THE REFERRAL SYSTEM WORK?
You can earn extra money by referring friends and family to the system. You are going to be receiving a certain percentage as stipulated on the plan your referal invested on.
How to make a deposit?
You can use any of the available payment options to make your investment deposit. As specified on the deposit page.
I have made a deposit, but it's not credited to my account?
It may take up to 48 hours for your account to show your deposit. However, if you don't see your deposit even after 48 hours, contact us with the screenshot of transaction as a proof of deposit and your account will be credited after successful verification.
How much risk should I take?
The shorter your timescale, the fewer risks you can afford to take. You should never invest money in the stock market that you may need in the next few years, as that does not give you enough time to recover from a market crash. FIRST-FX LTD is a place to start and start getting your returns immediately.
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